This is the era of Digital Age. Owing to the invention of Internet in 1990s, this revolution is now being characterized by the use of Artificial Intelligence (AI), Big Data, Cloud Computing and High-Speed Internet/Wireless connectivity. To keep pace, there have been massive paradigm shifts in the world and continuous technological developments have led to constant changes in the society.
For continued growth in this era, organizations across the world are looking to fully utilize the diverse and unique practical knowledge of one’s talent and transform it into shared wisdom and higher business performance. They have transformed their business model from mass production to personalized and customized solutions. The system of performance management, which included measurement and evaluation, the purpose to enhance QCD constantly have also collapsed.